Terms & Conditions

The event timings are 12 PM to 9.00 PM on all three days. Ticket holders can enter the show anytime between the mentioned time.

Frequently Asked Questions

  1. Q. How and where do I collect my tickets/wristbands ?
    A. Early Bird Tickets are to be collected from the Ticket Booth at the venue over the period of the event (11-12-13 November, 2016).  You will need photo ID proof, print out of the confirmation email & a letter of authorization, BOTH from the cardholder (if the card used to purchase the ticket is not yours).  Entry / Wrist bands will be given upon handover of the ticket. We would also need a bank transaction receipt if you have booked the tickets through 'Online Banking'.
  2. Q. Which debit/credit cards can i use to buy the early bird tickets? 
    A. We accept all debit/credit cards including MasterCard,Visa, Maestro, American Express & Diners Card
  3. Q. Is there any other verification that I can provide instead of a copy of my debit/credit card?
    A. No, only these documents mentioned above, will be used for verification purposes.
  4. Q. Can I buy tickets using cash?
    A. Yes, you can buy your tickets in cash from our authorized ticketing partners. List of 'Authorised Ticketing Partners' coming soon. Stay tuned!
  5. Q. Will I be able to get a refund for the tickets if I do not attend the festival?
    A. No refund will be provided for tickets even in case of any rescheduling.
  6. Q. Will I need to carry a photo id along for ticket verification purposes?
    A. Yes. A valid Photo ID i.e. PAN Card, Passport, Driver's License etc.
  7. Q. Can I re-enter the venue during the day if I leave?
    A. Yes, as long as your entry wristband is intact and not tampered with, you can re-enter the venue through the official entry points at any time during event hours.

Tickets Policy

  1. A physical ticket will be issued at the venue box office on the day of the event in exchange for your e-ticket purchase confirmation from bookmyshow.com. Please carry valid photo id for verification of the ticket holder name along with your e-ticket print out.
  2. A ticket shall not be a valid ticket if the barcode or hologram has been tampered with.
  3. No refund on a purchased ticket is possible, even in case of any rescheduling.
  4. Unlawful resale (or attempted unlawful resale) of a ticket would lead to seizure or cancellation of that ticket without refund or other compensation.
  5. Duplicate tickets will not be issued for lost or stolen tickets.
  6. Each ticket admits one person only.
  7. This is a wrist-band access festival. Wrist-bands will be issued at the festival and will enable access to all stages for designated dates. Please keep your wrist-band on for all days that you have purchased tickets for. They are washable. In case wrist-bands are taken off, a replacement wrist-band will not be issued.
  8. Wristbands removed or tampered with will be rendered invalid and WILL NOT be replaced.
  9. Artist line-up and billed attractions may be subject to change.
  10. Rights of admission reserved, even to valid ticket holders.
  11. Organizers are not responsible for any negative effects of food items or drinks consumed in the venue by festival guests
  12. Tickets once booked cannot be exchanged or refunded.
  13. We recommend that you arrive at least 20 minutes prior at the venue to pick up your physical tickets.

FIRST COME - FIRST IN 

  1. Q. I didn't get into an event because it was full! I paid for a ticket! What's the deal? 
    A. It's simple: imagine it this way - you're attending a music festival, there are many different bands, playing on many different stages. You can't possibly see them all. You have to choose the "must-see" bands, and get there early to get your spot. No matter what, everyone will get to enjoy some good music throughout the weekend. Same premise holds here. If you don't show up 30 minutes before the event begins at the venue, there is a good chance you will not get in. Pick your "must-sees", plot out your schedule and prepare for a rock n' roll weekend at Startup Festival.

Wristbands

Entrance to the festival is only possible with a valid wristband. Tickets and e-tickets are exchanged for a wristband on arrival at the festival entrance. Wristbands removed from the wrist or tampered with will be rendered invalid and cannot be replaced. Please keep your wristband on for the duration of your ticket. (I.E. If you have a 3 Day ticket you will need to keep it on for the full three days).